SERVICE, POLICIES & HOW TO PLACE AN ORDER

Made to Order vs Stock

We carry a stock of most common products, i.e. carpet sets for most models in common colors. However, most interior kit orders are custom made to order due to the large range of models specific spec and color option. With this in mind we ask that you plan ahead for your interior restoration. Lead time varies with time of year, colors and models and can range from one to six weeks. Please inquire for delivery times on your color and model.

Custom Color and Contrasting Piping/Beading

Usually available at no charge, but is limited to regular stock material colors. Also available for an extra charge, custom dying of piping to an exact match of body paint color (please enquire).

Deposit and Guarantee

On items we consider special order, we require a 50% deposit, the balance is due prior to final dispatch. At Heritage Upholstery and Trim we are most proud of our no nonsense money back guarantee. We guarantee quality, workmanship, fit and originality. If any of our products are not exactly as original due to unavailability of certain materials, we will let you know, please inquire. If you are not entirely satisfied with any of our products, return the unused item in the same condition received for a full refund. (Please call for a Return Authorization Number prior to returning any products).

Know Your Car

For the best results, you should provide us with all relevant information regarding your model at time of order, i.e. chassis number, year, LHD/RHD, color, etc. Give special consideration to any modification, i.e. custom or modified gear box cover/shroud. If your car has had any major bodywork, please let us know as this can affect final interior panel fit. Material color swatches are available at no charge so be sure when you order your color by name, be specific. "It's kind of like tan", won't do! Is it biscuit, light tan, beige etc. Remember what you order is what you get.

Production Installation Advice (FREE)

Help and advice is only a phone call away. Speak directly to our tradesman trimmer. (Not a commissioned salesman), our trimmer will advise you with any installation concerns you may have. Also see our Installation Technical Information Link.

Professional Installation (at set prices)

For those customers that prefer guaranteed interior results, we offer complete trim installation services. Send us your seats, center console (inexpensive UPS Ground service). Or ship us your complete car for stunning results, guaranteed. Our trimmers have many 1st place show results from National Champion to Pebble Beach. Most of our installation work has a pre-set rate schedule. Please inquire for a firm price quote on your installation/trimming requirements Also see our Installation Shop Services.